OxiaAI Privacy Policy Last updated: 1.1.2025 OxiaAI (“we,” “our,” or “us”) is committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use OxiaAI’s services. OxiaAI is operated under the brand name OxiaAI. The Services are legally managed by Skylink Solutions LLC, a company incorporated in United States. By using OxiaAI, you agree to the terms outlined here. ⸻ 1. Information We Collect We may collect the following types of information when you interact with OxiaAI: • Account information: such as email address and login details you provide when creating an account. • Usage data: interactions with OxiaAI (e.g., messages, queries, and responses), collected to improve accuracy and quality. • Device and connection data: including browser type, operating system, IP address, and session activity, to ensure security and functionality. • Payment-related information: if you purchase a subscription, limited billing information may be collected and securely processed through compliant third-party payment providers. We do not sell personal data or use it for targeted advertising. ⸻ 2. How We Use Your Information Your data is used only to: • Provide and improve the OxiaAI service. • Authenticate accounts and secure access. • Process payments for premium services. • Respond to support inquiries. • Ensure compliance with applicable laws, including GDPR and other data protection regulations. ⸻ 3. Legal Basis for Processing For users in the European Union, processing of personal data is based on: • Performance of contract (providing OxiaAI’s services). • Legitimate interests (improving services, ensuring security). • Legal obligations (complying with applicable laws). • Consent (where required, such as marketing communications). ⸻ 4. Data Handling and Disclosure At OxiaAI, privacy is core to our design. • Confidential by default: Your information remains under strict safeguards, including encryption and access controls. • Limited disclosure: Data may only be shared if necessary to deliver OxiaAI’s services, comply with the law, or protect user safety. • Third-party involvement: When service providers are engaged, they act strictly under contract and are legally required to protect your data. • Minimal use: Only the minimum data necessary is disclosed, for the shortest time possible. We do not sell or rent personal data under any circumstances. ⸻ 5. Data Retention • Personal data is stored only as long as needed to provide services, fulfill legal obligations, or resolve disputes. • Users may request deletion of their account and associated data at any time. ⸻ 6. Your Rights If you are based in the EU, UK, or other regions with data protection laws, you have the right to: • Access the data we hold about you. • Request correction or deletion of your data. • Object to or restrict processing. • Port your data to another service. • Withdraw consent where processing is based on consent. Requests can be submitted to: [email protected] ⸻ 7. Data Security We use industry-standard technical and organizational measures to safeguard personal data against unauthorized access, alteration, or misuse. While no system is 100% secure, OxiaAI is designed with privacy and safety as a priority. ⸻ 8. International Data Transfers OxiaAI operates globally. Data may be processed in different jurisdictions while maintaining compliance with GDPR and other applicable laws. Where data is transferred outside the EU/EEA, appropriate safeguards are applied, such as Standard Contractual Clauses (SCCs). ⸻ 9. Changes to This Policy We may update this Privacy Policy periodically. Material changes will be communicated through our website or email prior to taking effect. ⸻ 10. Contact Us If you have questions or concerns about this Privacy Policy, please contact us at: 📧 [email protected]